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| Booking via Farecoins.com |
Do I loose other benefits at travel companies – e.g. “miles” at an airline company – by booking at Farecoins.com?
The Farecoins you obtain are only additional benefits you receive on top of other benefits you generally get from the travel company that is presented on Farecoins.com.
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Are there any additional costs involved for booking or shopping via Farecoins.com ?
No, but please keep in mind that you can only book at travel companies or shopping sites offered on our web site and that Farecoins.com has no influence on their price level. If you notice you can e.g. book your flight cheaper at another air line company that has not been offered yet on Farecoins.com, you can always inform us and request to add this company to Farecoins.com via info@farecoins.com.
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Does Farecoins.com has a search engine to find out the cheapest flight tickets
No, but many Farecoins.com travel partners like ebookers, cheap tickets and thomas cook can provide you with this service. Farecoins.com is not a travel agency and so we cannot provide you this service ourselves
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| Membership |
Who can be a Farecoins.com member?
Anyone can register at Farecoins.com and become a member. It does not matter where you are resident.
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Do we have to pay a fee to get registered at Farecoins.com?
No, getting registered at Farecoins.com does not cost you anything.
On the contrary, you will receive 50 Farecoins for registering at Farecoins.com
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Is it allowed that others log in, book travels and spend Farecoins with my user ID?
We recommend that you never give away your password to anyone.
Farecoins.com also follows the privacy policy at any time.
However, if you choose that somebody else from e.g. your own family can use your log in name and password to book their travel and thus increase the number of Farecoins on your account,
then this decision is on your own risk.
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| Farecoin Shop |
Is there a possibility to buy Farecoins?
At the moment there is no possibility to buy Farecoins. We are planning to provide you this service in 2009
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Is there a possibility to exchange my collected Farecoins into money and getting paid instead of choosing an article on the Farecoin Shop?
Yes, we pay you by Paypal. The cashback items are presented in the farecoins shop
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Why is there a Farecoin price difference between Region 1 and Region 2 DVDs?
Main reason is the exchange rate influence. E.g. Region 1 DVDs are purchased by us in USD ($) while most Region 2 DVDs in GBP (£) or EUR (€).
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| Collecting Farecoins |
How to collect Farecoins and when do I receive Farecoins on my status account?
For the answers of these questions, please visit following link.
Collecting Farecoins
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How long it will take to receive my Farecoins once I have booked my travel?
The speed of receiving Farecoins after booking a travel depends on how fast we get the confirmation of your booking. Mostly we receive this confirmation within 24 hours, but for some other Travel Partners it will take up to 8 days.
So if Farecoins have not been added to your account yet, please wait until 30 days after booking when submitting a missing Farecoins claim.
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| Scratch and win |
Can I immediately spend the Farecoins I have won with playing the "Scratch and win" game in the Farecoin shop?
You can only spend Farecoins in the shop once you as member have booked or purchased at least once at one of our partners.
So in other words, the Farecoins you have won with playing "scratch and win" will be added to your account but cannot be spent in the Farecoin shop if you have not booked any travel or purchased any items via Farecoins.com
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